Refund policy

Each piece at Kat Street Studio is handmade with care, and we hope you love your purchase. Due to the nature of handmade ceramics, all sales are final and we do not accept returns or exchanges.

However, if your item arrives damaged during shipping, please contact us within 5 days of delivery with clear photos of the damaged item and packaging. We’ll be happy to send you a replacement or offer a solution that works for you.

Thank you for supporting handmade art and understanding our small business policies!

For any issues, please reach out at katstreetstudio@gmail.com.